Refund policy

Please note, any item purchased in pre-order is made especially for you, which is why they are neither exchangeable nor refundable.

For other purchases, after receiving your order, you have 15 days to make a return at your expense.

1. Send us a return request to indicating "return" and the order number in the subject.

2. Returned items must be in their original conditions and packaging with tags. Attention, we take the liberty of refusing a return if the article has been worn, washed or damaged (stains, signs of wear, odors).

3. Once the return is accepted, you will receive a confirmation email with a return form and the procedure for returning the item(s) concerned. The return form must be included in the package so that it can be identified and refunded.

To exchange an item, you will need to make a return and place a new order.


We will refund via the payment method used when ordering, at the latest within 14 days after receipt of the package. You will be notified by email of the progress of your return and refund.